Terms and Conditions

INTERNAL REGULATION “PRESCRIPTION”

1.º Application scope
The provisions of this regulation apply to the studio under the name “Prescription”, operated by the company under the name "PILARES CELESTAIS- UNIPESSOAL, LDA", with the legal entity identification number 517.205.050, binding all those who frequent it, namely its users. The strict observance of the regulations is essential for the coexistence of all users and for the proper functioning of the studio, so we appreciate everyone's cooperation.

2.º Access conditions to the studio facilities
1. Access to the studio is conditioned to the booking of the classes selected by the users.
2. Users are not allowed to be accompanied by guests, including third parties to support the practice of physical exercise in the studio unless previously authorized in writing by the studio's Technical Manager.
3. Access to the studio can only be made within its opening hours, which are posted and can be accessed at any time.
4. It is forbidden for animals to enter and remain in the studio, except for assistance dogs.

3.º Space
The space has 1 room, 1 bathroom and 1 changing room.

4.º Fitness for Physical Exercise
1. Users assume responsibility and guarantee the non-existence of any medical or health contraindication for the practice of physical activity and sports.
2. If you feel unwell, you should not start exercising. In the event of indisposition arising during physical exercise, you must stop it immediately and request assistance from an employee of the studio "Prescription".

5.º Group Lessons
1. The maximum number of participants in group classes is defined by the studio's Technical Manager.
2. Whenever a class implies the use of equipment or instruments, the member must take responsibility for their proper use and storage at the end of the class.
3. The studio will provide towels and disinfectant.
4. The clients are responsible for cleaning the machines at the end of each class.
5. The studio "Prescription" reserves the right to change, without prior notice, the schedule of group classes. However, whenever possible, members will be notified in due time.
6. The starting time of the group classes must be respected by the member, reserving to the studio "Prescription" the right to refuse the entry of the member in the respective class already started.
7. Each client should arrive 5-10 min before the start of their class.
8. The use of cell phones is forbidden during group classes.
9. It is not allowed to stay or use the studio without the presence of an instructor.

6.º Recommendations
For those who never been on a Reformer, we recommend starting with a beginner class or ask for a Private session before getting on a group.

7.º Registration
1. Registration is done online at the studio's website.
2. At the time of registration, the registration fee and the first monthly fee must be paid.
3. Upon registration, the user will have access to the studio's terms of membership and will accept them.
4. With the registration, the user accepts the Term of Responsibility for Fitness for Physical Activity, taking responsibility for his/her health condition to practice the modalities he/she intends to try.

8.º Retail sale of products in the space
This space has the resale of some products, which can be purchased through the Technique responsible for the space.

9.º Use of the exercise room
1. Users should follow the instructions of the "Prescription" studio staff and obtain advice from them.
2. The person in charge of the exercise room may ask any user to leave the room when their behaviour is likely to affect the normal operation of the exercise room.

10.º Payment
1. For the proper operation of the "Prescription" studio, payments for the membership and usage chosen by the user must be made at the time of booking.
2. If the provisions of the previous point are not met, the user will be unable to use the facilities, and the studio "Prescription" will be responsible for cancelling classes already scheduled until the outstanding amount is settled.

11.º Insurance
1. The studio "Prescription" has an insurance for work accidents in accordance with the provisions of article 14 of Decree Law No. 10/2009 of January 12, as amended by Law No. 27/2011 of June 16.
2. The information about the existence of the insurance referred to in this paragraph is displayed in a place visible to users.

12.º Payback
1. The studio "Prescription" reserves the right to refuse reimbursement of any amounts, duly calculated and received for payment of their services.

13.º Prohibition to access and stay in the studio
1. The studio "Prescription" reserves the right to prohibit users from accessing the studio or to promote their departure from it, whenever:
(a) They have amounts owed to the studio;
(b) Their behaviour is likely to disturb the normal operation of the studio;
(c) their behaviour jeopardises the safety of the people present in the studio;
(d) Their behaviour violates the hygiene rules of the studio;
(e) They are clearly intoxicated, under the influence of drugs or psychologically incapacitated;
(f) They violate, in general, the provisions of the regulations.

14.º Lost and Found
Any goods that are left in the studio and found by someone and delivered to the reception will be kept in the studio, reverting to the studio "Prescription" within 1 year.

15.º Clarification/Claims
For any clarifications and/or complaints related to the Regulation, please contact our services through the e-mail address
hello@prescription.pt.

16.º Term and Changes
1. The provisions of the regulations shall come into force the day after they are posted in the studio and shall remain in force indefinitely.
2. The studio "Prescription" reserves the right to change, at any time and without notice, the Regulation producing effect from the day following the posting of the new regulation in the studio, so we recommend its regular reading.

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